FAQ – John Paul & Co.


Frequently Asked Questions:

What is your Refund or Exchange Policy?

All items purchased at www.johnpaulhome.com are Final Sale. No Refunds or Exchanges.

Where do you Ship? 

We currently offer in-store pick up only from our showroom at 122 Avenue Road, Toronto. For more information, please contact us at info@johnpaulhome.com

Do your prices include Duties & Taxes?

Yes. All of our prices include customs charges, duties and taxes from Italy to Toronto.  You are responsible for Local Taxes & Shipping. Example: HST or GST. 

What if the product I need is not available on your website? 

All special order inquiries can be sent to us directly at info@johnpaulhome.com